Terms

Ordering

Prices are in Bangladeshi Taka and include everything except the delivery fee shown at checkout. An order is confirmed when the kitchen accepts it; if we can't take it, we'll tell you why and you won't be charged. You can cancel while the order is still waiting for the kitchen.

Paying

Pay the rider in cash for deliveries, or pay at the counter when you pick up.

Crispy Club points

You earn points on the food in your order once it has been delivered or picked up (not on the delivery fee, and not on any amount taken off by a voucher). Points have no cash value and can't be transferred.

Vouchers

Vouchers bought with points last a limited number of days, shown when you get them. Special offers have their own dates. One voucher per order. If an order with a voucher is rejected or cancelled, the voucher comes back with its original expiry date.

Changes

We may change the menu, prices, rewards and these terms. Changes don't affect orders already placed or vouchers you already have.